Thintech Response

On-demand Citrix and EUC support

For specialist technical help, call 01634 551050 and choose option 3.

Pay-as-you-go specialist support

The hotline is available without registration or a support contract. A minimum one-hour charge applies to advice provided, and pay-as-you-go assistance is delivered without a response-time SLA.

If your organisation needs guaranteed coverage, reduced rates or engineers familiar with your environment, ask about a Thintech Response support contract.

Prefer to email?

Describe the platform, impact and urgency so we can route your message efficiently.

Email support

Trusted for regulated environments

Security and procurement assurance

Built for mid-market organisations where governance, resilience and accountable delivery matter.

ISO 27001:2022 certifiedInformation Security Management SystemCertificate 27083-ISMS-001 - View PDF
Crown Commercial Service supplierSupporting compliant public-sector procurementAssurance for regulated buyers