Case study · 9 June 2017
London Borough realising a vision of flexible working
A Citrix programme designed to give 2,000 council employees secure, flexible access to their working environment.
Overview
Working with Capita, Thintech helped the London Borough of Merton bring Citrix workspace technology to 2,000 employees, supporting flexible-location working and secure access from a wider range of devices.
Citrix virtual applications, desktops and secure access simplified the user experience while supporting the council’s plans for a more flexible estate and future shared services.
- Secure access to applications, documents and rich media
- Hosted shared desktops for a dispersed workforce
- Reduced desktop-estate management overhead
- A flexible design able to accommodate change
“Thintech’s knowledge and passion came through in a design flexible enough to accommodate changes.”
What stays consistent
- Start with user and business outcomes
- Design around security, resilience and supportability
- Prove critical decisions before wide rollout
- Measure performance and user experience
- Transfer knowledge and plan for continuous improvement
Let’s improve your end-user experience
Tell us what your people need from their desktops, applications and support. Our specialists will help you identify the most effective next step.
Talk to Thintech