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Case study · 9 June 2017
Mencap Managed Support Client
Technical design authority and managed support across a broad infrastructure and virtual desktop estate.
Overview
Thintech supported multiple parts of Mencap’s infrastructure as a managed-support client and acted as technical design authority for key EUC decisions.
The work included a complete rebuild of the Citrix virtual desktop and secure-access environment serving approximately 3,500 users.
Related Thintech services
Explore the current services connected to this published case study or insight. The present service page and a customer-specific proposal define today's scope and commitments.
What stays consistent
- Start with user and business outcomes
- Design around security, resilience and supportability
- Prove critical decisions before wide rollout
- Measure performance and user experience
- Transfer knowledge and plan for continuous improvement
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