Case study · 9 June 2017
Speeding Medway Council towards £1 million savings
How desktop virtualisation supported a wider programme to improve service while reducing technology cost.
Overview
Medway Council’s ‘Better for Less’ programme sought to improve services while reducing cost. Ageing hardware and inefficient use of desk space created challenges across both ICT and real estate.
The council selected a Citrix desktop approach designed by Thintech to meet its requirements for speed, security, remote access and usability within the available budget. Centralised data also improved protection for departments handling sensitive information.
Lower thin-client energy use and centralised procurement were projected to save £1 million over five years, with the programme reported as tracking ahead of that projection.
- 24% lower energy consumption
- Greater data security
- Reduced real-estate requirements
- Savings reported above the original projection
“Thintech are very much ‘we can do that.’ They’ll work at something until it’s fixed, then handhold you and train you to do it yourself.”
What stays consistent
- Start with user and business outcomes
- Design around security, resilience and supportability
- Prove critical decisions before wide rollout
- Measure performance and user experience
- Transfer knowledge and plan for continuous improvement
Let’s improve your end-user experience
Tell us what your people need from their desktops, applications and support. Our specialists will help you identify the most effective next step.
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